FREQUENTLY ASKED QUESTIONS

GENERAL

On April 2nd, 2020, a simple donation and tweet from Wu-Tang Clan was sent out in support of a campaign for the Ottawa Food Bank. Within 48 hours, that action helped spur an additional $280,000 in contributions. In turn, the thousands of people who donated have inspired us to further lend a hand during this unprecedented crisis.

Whether it's through music, or our actions, the purpose of 36 Chambers and Wu-Tang, is to always see a better tomorrow. In collaboration with Mayor Jim Watson and the City of Ottawa, 36 Chambers is releasing the A Better Tomorrow Collection: three products that collectively will benefit the Ottawa Food Bank, Ottawa Mission and CHEO.

This initiative is benefiting the Ottawa Food Bank, The Ottawa Mission Foundation and the Children's Hospital of Eastern Ontario. 

We would like to thank the various individuals—Hamza Ayach, Adam Miron, Monica De Oliveira, Sarah Brown— and companies—Mieux Digital, Jusu, Clever Print, Shopify, Waterbridge Media, Pure Kitchen, Ottawa Moving and Delivery—who have spent countless hours over the last few weeks helping to bring this collaboration to life.

May their collective acts of generosity inspire others to do the same. 

CUSTOMER SUPPORT

Email support@36chambers.com. 

SHIPPING

We are experiencing a high volume of sales (way more than we imagined) so we are experiencing slight delays. Existing orders are estimated to be fulfilled within the next 14-21 business days. Not to worry, the earlier you placed your order, the faster you will receive it! Our distributors in Canada are working and delivering hundreds of orders every day.